Fast Track Course from £282 (Includes Practical Test)
PassMePronto — Terms and Conditions
Customer satisfaction is PassMePronto’s number one priority. We endeavour to provide exceptional service: helping all of our pupils to learn to drive as quickly as possible, without compromising on teaching quality. In service of this goal, we aim to build a reliable network of experienced and trustworthy driving instructors (each a “Driving Instructor”), each of whom provides students with high-quality, individually focused tuition. PassMePronto will always make every reasonable effort in furthering this mission.
In these Terms & Conditions, references to “you” or “your” means the student booking a course (“Course”) of driving lessons (“Lessons”) and or any of the practical driving and/or theory tests (each a “Test”) through PassMePronto.
PassMePronto acts as your agent in locating a Driving Instructor to provide you with the Lessons. When you make a booking with PassMePronto you are entering into a separate contract for the Lessons which is solely between yourself and the Driving Instructor who is self-employed and who is independent from PassMePronto.
PassMePronto is only mentioned in these Terms and Conditions where it acts in its capacity as your agent in locating a Driving Instructor for you, arranging the Lessons for you with the Driving Instructor and making a booking for your Test(s).
PassMePronto is also able to book just a practical driving test for you, where you may be using your own instructor. If you wish to use this service, please call PassMePronto to make appropriate arrangements. These Terms and Conditions will apply as appropriate if you are not using a Driving Instructor.
In the below Terms and Conditions, any use of the phrase “working days” means days other than a Saturday, Sunday or public holiday.
By booking with us, you are agreeing to these Terms and Conditions.
Your right to a cancellation period
You have the right to cancel your booking up to 14 days the day after you submit your booking to PassMePronto online or over the phone. PassMePronto will not start work on your booking until the 14 day cancellation period has passed unless you waive your right to the 14 day cancellation period.
By completing the details form before the end of the 14 day cancellation period you are instructing PassMePronto to start work on your booking right away and therefore waiving your right to the 14 day cancellation period.
If you are a repeat customer it will be assumed that you want PassMePronto to start work on your booking right away and therefore waive your right to the 14 day cancellation period unless you expressly state otherwise.
We take all customer complaints received seriously. Should you wish to make a complaint, please email us at email@example.com. We will endeavour to respond to and investigate all complaints within a reasonable timeframe.